Thank you for your understanding whilst the practice has been closed owing to measures to protect both staff and patients during the COVID-19 pandemic
As you may have heard, the Prime Minister has advised that dental practices can reopen from 8th June 2020.
While this is welcomed news, it comes with a range of requirements, not all of which are yet fully defined, to make sure we are able to treat patients in a way that ensures the health and safety of all concerned. This will include enhanced personal protective measures and operating at a reduced capacity, thus as a consequence we will be seeing fewer patients per day.
Please be assured that the safety of our staff and patients is of paramount importance to us. We have always been focused on infection control, and in addition to what we have always done, we are augmenting our protocols to ensure our response to COVID-19 is both comprehensive and meticulous.
Initially we will be prioritising emergency/urgent care for patients who have contacted us needing help while we have been closed and we will be in contact with them over the coming weeks.
We will be contacting patients individually to arrange appointments where appropriate at this phase of the pandemic. There will be no “walk-in” appointment requests. Patients will only be seen with prior arrangement over the telephone.
As soon as we move to providing more routine care, we will let you know.
We really appreciate you bearing with us at this very difficult time.
If you require any dental advice or information, or feel you have a dental emergency please call or email us and we can arrange a telephone consultation.